The usability of Seattle Public Library’s Facebook site for a new user is quite good. Patrons don’t have to wait long to become active participants in the site as Facebook’s Wall feature encourages them to “write something.” If the user was completely unfamiliar with social networking, he/she could always post a question or ask for [...]
All posts by mlisestudiante
Usability of Facebook Tool (SPL)
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/usability-of-facebook-seattle-public-library/
Usability of Facebook Tool (MCL)
Usability-wise, Multnomah County Library’s Facebook site is friendly to a new user. The presence of familiar services such as YouTube and Twitter ease the transition to this environment. Of course, the new user can quickly become active on the site. He or she is encouraged to write something by the active participation of those around [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/usability-of-facebook-multnomah-county-library/
Facebook Suggestions (SPL)
My first suggestion for Seattle Public Library involves the promotion of their Facebook page. Moving the icon to a more prominent place on the website layout would help tremendously. It would make users aware of the service. The icon is small enough that it could occupy the empty space next to the date on the [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/suggestions-seattle-public-library/
Facebook Suggestions (MCL)
Multnomah County Library is an overall-savvy user of Facebook. The staff posts often and keeps the discussion open and engaging. It is the kind of optimal interaction that Educause Learning Initiative describes in 7 Things you should know about Facebook II: when a group with a shared interest “can come together, define standards for interaction, and [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/suggestions-multnomah-county-library/
My Opinion on MCL’s Facebook
If I were a patron of the Multnomah County library, I would visit the Facebook page often. There seems to be so much interesting material to explore. Their built-in YouTube channel fascinated me. I am not a patron but I watched a few of the videos on the inner workings of the library. I think [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/my-opinion-multnomah-county-library/
My Opinion on SPL’s Facebook
If I were a patron of Seattle Public Llibrary, I would use its Facebook page but only sporadically. Recall that a link to this service is hard to locate on the home page. If I had overcome that impediment and made it to the site, I would be expecting something wonderful. After all, I worked [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/my-opinion-seattle-public-library/
Locating Facebook (SPL)
Even if the Seattle Public Library is really keen on engaging with their users on Facebook, their website does not support this goal. At first glance, and with the color-coding scheme taken into account, the most prominent services offered are the library catalog and the library locator. To find the Facebook link, I had to [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/locating-facebook-seattle-public-library/
Locating Facebook (MCL)
Locating Facebook on the Multnomah County Library’s homepage is super easy. I couldn’t miss it. The button link, along with its Twitter partner, is on the lower right-hand corner of every page. I dare say that this library really, really wants users to visit their Facebook site. The link is given more prominence than their [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/locating-facebook-multnomah-county-library/
Facebook’s Fit with Other Services (SPL)
Seattle Public Library has exceeded the adage espoused by Andy Burkhardt’s Information Tyrannosaur Blog: Links are good. Use them generously. The Facebook site contains not just links but embedded content of many of the library’s other services. When a user glances at the navigation list on the left-hand side of the site, he/she encounters links to online social [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/facebook-fitting-with-other-services-seattle-public-library/
Facebook’s Fit with Other Services (MCL)
Interestingly, Multnomah County Library does not try to provide access to traditional library services through their Facebook page. There are no links to e-mail forms, IM or chat services that redirect the user to their website. At first, this decision seems odd and self-defeating. Don’t they want to connect users with library resources? In his [...]
Posted by mlisestudiante on December 29, 2011
http://mlisestudiante.wordpress.com/2011/12/29/facebook-fitting-with-other-services-multnomah-county-library/
